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Experity, a Chicago-based on-demand healthcare technology company that counts nearly half of the urgent care market among its customers, has acquired Exdion Healthcare in a move to deepen its artificial intelligence capabilities in revenue cycle management.
The deal targets one of the most persistent operational costs in American outpatient care: the labour-intensive, error-prone process of submitting, correcting and collecting on insurance claims.
What Changes for Clinic Operators Revenue cycle management — the chain of administrative steps between a patient visit and a paid insurance claim — has long consumed significant staffing resources at urgent care clinics.
Denied claims require resubmission; coding errors delay payment; each manual touchpoint adds cost and time.
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